In line with international best practices, the Hotline will be operated by an independent expert company. This will ensure the anonymity of reports and protection of information about complainants and/or whistleblowers.
What is the Hotline?
The Hotline is a communication channel through which anyone, including Naftogaz Group employees and contractors, can report possible facts of corruption or corruption-related offences and ethics and compliance violations.
What happens after the Hotline receives a report?
An independent company processes the relevant reports. After verifying and analysing the information, if there are sufficient grounds, an internal investigation will be conducted, and appropriate response measures taken.
We’d like to emphasise that all reports received through the Hotline are confidential.
What are the ways to assist in the notification review?
Provide as much factual information about the violation as possible, including:
- date, place, time, nature of the violation, information about the persons involved, existing evidence, etc.
- if possible, inform who committed the violation: Full name, place of work, position and other information.
Hotline channels
You can report violations to Hotline:
- by calling to the toll-free phone number 0 800 21 20 91;
- by e-mail: [email protected];
- via the platform – naftogaz.ethics.help/.
Please be reminded that Naftogaz has launched a direct line for reporting corruption since 16 August 2023:
- +380 44 235 42 47 (from 8:30 to 17:30);
- e-mail: [email protected];
- “report corruption” button on the Company’s official website.
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