Naftogaz Group digitises customer services as Kub app reaches 4 million households

Naftogaz Group continues to digitise its customer services: 4 million Ukrainian households are already using the Kub app.

The app allows users to quickly and conveniently submit meter readings, pay gas and distribution bills, and obtain the necessary information without any unnecessary red tape. Naftogaz Group continues to develop a unified system of digital gas services. An expansion of the app’s functionality is expected in the near future,” said Acting CEO Sergii Fedorenko.

40% of connected households are located in regional centres, 29% in other towns, and a further 31% in rural areas.

95% of our customers pay their bills on time or within a month, which demonstrates a high level of trust in Naftogaz’s digital services.

Kub is one of the largest digital services in the utilities sector, helping users to resolve gas supply-related issues quickly and conveniently.

Thanks to its user-friendly interface, Kub is easy to use for people of all ages, and all the necessary services are accessible via a smartphone at any time and from anywhere.

The Kub app can be downloaded free of charge from App Store or Google Play.